FREQUENTLY ASKED QUESTIONS

The team at Ligo Hotel has compiled a list of questions frequently asked by our customers when planning their stay, which we have grouped together under the heading "FAQ" (Frequently Asked Questions).

Opening hours

  • What are the hotel's check-in/check-out times?

    Check-in from 2pm and check-out before 12am

  • Does the hotel offer room service?

    We do offer room service (meal tray or snack)

  • What are the bar opening times?

    The hotel does not have a bar

  • Is reception open even if I arrive late at night?

    Yes, of course the reception is open 24/7.

Reservations

  • What are the advantages of booking through our hotel website?

    By booking directly with us, you're guaranteed the best rates and special offers.

Rooms

  • Does the hotel have rooms suitable for disabled guests?

    Yes, Le Ligo has 5 PMR rooms.

  • What facilities are available in the hotel's rooms?

    Functional kitchen in quadruple rooms

    Hairdryer, safe, air conditioning, roller shutters, iron on request, courtesy tray (kettle, tea, coffee), cot on request, sewing kit, correspondence kit

Accessibility

  • How do I get to the hotel from the train station/airport?

    Marseille Saint-Charles train station is a 15-minute walk from the hotel.

  • How far is the hotel from downtown Marseille?

    The hotel is located in downtown Marseille, a 10-minute walk from the port.

Hotel services

  • Is it possible to leave luggage at the hotel before check-in or after check-out?

    Yes, the hotel has a luggage room where you can leave your luggage in complete safety.

  • Does the hotel have a parking lot?

    No, but paid parking nearby

  • Does the hotel have meeting/seminar facilities?

    Yes, wifi is available free of charge throughout the hotel, including rooms.

  • Is internet access free?

    Yes, wifi is available free of charge throughout the hotel, including rooms.

  • Other services

    The hotel has a HappyCorner

Tourist tax

  • How much is the tourist tax? When do I pay it?

    The Ligo Hotel tourist tax is €3,25/pers/night. It must be paid directly at the hotel.

Tourism

  • What activities are available in the Marseille area?

    10 Activities to Do in Marseille

    Visit the Basilica of Notre-Dame de la Garde

    Stroll through the Old Port

    Explore the Panier district

    Visit the MuCEM (Museum of European and Mediterranean Civilizations)

    Take a boat trip to the Calanques

    Visit the Château d'If

    Enjoy a bouillabaisse in a local restaurant

    Stroll down La Canebière

    Visit the Palais Longchamp and its museum

    Spend a day at Prado Beach

Eco responsibility

  • What steps has the hotel taken to protect the environment?

    At the heart of our commitment to social and environmental responsibility (SER), our hotels have abandoned the use of plastic bottles. To raise our guests' awareness of daily gestures in favor of the environment, HappyCulture hotels set up waste sorting systems and display "eco-gestures". During breakfasts, we contribute to reducing our carbon footprint by favoring the use of local and bulk products. In addition, a Purezza water fountain is available in the lobby of our establishments. With a view to promoting responsible consumption, we encourage our guests, for stays of two nights or more, to dispense with the cleaning service, generating a saving of 60 liters of water.